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Point of SaleCustomer Retention 2 min read 1:40 video

Customer Loyalty Program: Reward Points & Redemption at Checkout

Turn one-time shoppers into repeat buyers with automated customer loyalty points earned on every purchase and redeemable for discounts.

Video Walkthrough: Enrolling customers, accumulating points, and redeeming rewards at checkout

Video duration: 1:40

Step-by-Step Instructions

  1. 1Configure your points earning rate in Settings > Loyalty (e.g. 1 point for every ₦1,000 spent).
  2. 2Attach a customer to the POS cart by searching their phone number or name.
  3. 3Points are automatically calculated and awarded when the sale is completed.
  4. 4When a returning customer has enough points, select their available reward tier in the cart to apply an instant discount.

Pro-Tip & Business Impact

Loyalty discounts apply transparently to the sale total and are safely recorded in the customer's purchase history for full auditability.

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Need a personal walkthrough for your store?

Your dedicated DumosRx Account Manager can walk you and your staff through turning these features on, configuring permissions, and running live test transactions.

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