Step-by-step documentation, business best practices, and video walkthroughs to help you and your staff master DumosRx.
Never turn away a customer when an item is out of stock. Pick it up from a nearby shop or partner pharmacy and ring it up on the spot. DumosRx tracks your true profit margin and automatically reconciles your till cash drawer at Daily Close.
Accept multiple payment methods on a single receipt (such as part cash and part transfer) with automatic exact change calculations.
Give customers an itemized price quotation for their prescription or shopping list before they commit, without deducting inventory or recording sales revenue.
Sell above or below normal list price. Mark up items for independent resellers with automated commission tracking, or retain store markups directly into your business revenue.
Turn one-time shoppers into repeat buyers with automated customer loyalty points earned on every purchase and redeemable for discounts.
Allow trusted customers to purchase on credit while automatically tracking outstanding balances, debt ceilings, and payment logging.
Keep customer lines moving. If a buyer steps away to grab an additional medicine, park their cart on hold and serve the next person in line.
Customize thermal receipts with your pharmacy logo, header address, and custom footer slogans. Switch to full-width A4 Tax Invoices for corporate clients.
Handle partial or full customer returns with granular disposition control. Return sound products back to inventory while writing off broken, unsealed, or compromised medicines as damage loss in a single transaction.
Offer spa treatments, salon styling, consultations, clinical checks, or repair services alongside physical items in a unified POS cart without creating phantom inventory batches.
Scan a product's barcode or batch number to add it straight to the cart, with a plug-in barcode scanner from anywhere on the POS screen, or with your phone or tablet camera.
Sell newly arrived stock immediately while cartons are still unloading on your shop floor, without waiting for staff to finish entering supplier invoices or purchase orders.
Audit your pharmacy shelves section by section. Counted quantities start clean, in-progress audits are saved on the device as you count and survive logout, switching user and restarts, and cloud session locking prevents multi-till count collisions.
Accurately write off damaged, broken, or expired stock with clear audit reasons, keeping inventory numbers matching physical shelf reality.
Manage supplier relationships, issue formal purchase orders ahead of delivery, or log Immediate Purchases when goods are paid and received on the spot.
Never lose money to expired stock. DumosRx tracks individual batch numbers and expiration dates, automatically enforcing First-Expired, First-Out (FEFO) dispensing.
Prevent staff stock theft and pilferage by hiding exact on-hand numbers while still showing 'In stock', 'Low stock', and 'Out of stock' signals.
Print price and barcode stickers for any product, one per label on a 50 x 25 mm roll, or 24 to a page on standard A4 sticker sheets without wasting a sheet you have already started.
Fix the cost price of a batch you have already received, so stock value and future profit use the right figure, while past sales keep the cost they were sold at.
Close the register at the end of each shift or business day. The system subtracts cash expenses from gross cash sales, showing the exact physical cash you should find in the drawer.
Track daily shop spending, utilities, and runner transport. Spread large upfront prepaid costs (like annual rent) evenly across monthly profit statements.
Ask questions in plain English directly on your store computer, even with zero internet. The assistant answers questions about sales, low stock, and how to use any feature.
Running low at one pharmacy branch while another has excess? Borrow or transfer stock across your locations in seconds, keeping stock balanced without manual phone calls.
Re-link disconnected, formatted, or offline till computers in seconds using single-use 15-minute codes, without ever having to share your confidential owner password or master PIN with staff.
Create individual cashier logins with unique 4-digit PINs, fine-tune granular permission groups, and safely archive departing employees with 1-click restore.
Launch a professional customer-facing webstore under your brand. Customers can browse your shop, order online for pickup/delivery, and read about your store, branches and policies on one home page.
Choose a style that fits your business, set your accent colour, tell customers your hours and WhatsApp number, and offer your storefront in French and English, all from Settings.
Your dedicated DumosRx Account Manager can hop on a call to train your cashiers, configure your till permissions, or help you upload catalog spreadsheets.