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Device & SecurityNew Feature 1 min read 1:15 video

Instant Till Re-link: Reconnect Devices Without Traveling or Sharing Passwords

Re-link disconnected, formatted, or offline till computers in seconds using single-use 15-minute codes, without ever having to share your confidential owner password or master PIN with staff.

Video Walkthrough: Generating 15-minute till re-link codes and remote support fallback

Video duration: 1:15

Step-by-Step Instructions

  1. 1Open DumosRx on your phone or owner device and go to Settings > Security > Sessions & Devices.
  2. 2Tap 'Generate Re-link Code' to view your 8-character single-use code with a 15-minute countdown.
  3. 3Share the 8 characters with your shop staff over phone or chat. The cashier enters the code directly on the till screen.
  4. 4The till immediately reconnects and resumes offline-first sync. If you are unreachable, your DumosRx CRM / Support team can generate a code on your behalf from the administrative portal.

Pro-Tip & Business Impact

Codes are single-use and expire after 15 minutes. Every code consumption is securely logged in your store activity history with the device identity and timestamp.

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Need a personal walkthrough for your store?

Your dedicated DumosRx Account Manager can walk you and your staff through turning these features on, configuring permissions, and running live test transactions.

Contact Support